IT SERVICES

Offering over 37 years of experience within the IT industry and 24 years combined experience in the Security Integration industry; We set the industry standard..

ENDPOINT MANAGMENT

HHT's Patch/Asset/Configuration Management as a Service offerings provide customers with comprehensive solutions for automatically discovering, organizing, and storing Configuration Items (CIs). HHT services range from automated network discovery and reporting, to establishing and maintaining a centralized Configuration Management Database (CMDB) with dependency mapping for all CIs and then establishing a repeatable patching cycle to maintain a high security posture. Our Configuration Management Services also include a software use analysis capability to continuously track usage of licensed software. HHT's Configuration Management Services are delivered from our secure, FedRAMP authorized, FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs.

TECH SUPPORT

We provide a 24 x 7 x 365 service desk for complex IT enterprise environments. HHT’s Service Desk offering provides our customers with a single point of contact for all IT-related incidents and service requests on a 24 x 7 x 365 basis. From initial contact to closure, HHT manages the full life cycle of end user support needs.

NETWORK ENVIRONMENT

HHT Network Management as a Service proactively manages and optimizes your network devices on a 24 x 7 x 365 basis Our Network Management Services are delivered from customer site supplemented with our secure, FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs.